- Actual charging efficiency may be slightly higher or lower depending on sunlight intensity and other environmental factors.
- Currently only following models support Bluetooth communication: EB3-R200, BC1c-R100, CB5-R100, EB5-R100. The list may grow as EZVIZ launches more products in the future. Please check the compatibility before purchasing.
- The data is calculated when the Solar Panel charges both an EB8 Outdoor Pan & Tilt Battery Camera and itself from zero battery to full battery status, under the condition that no power-consuming camera activities (including detection, video recording, pan and tilt actions, etc.) happen during the charging period. The data collecting process is under STC (Standard Tested Condition): AM=1.5, 25℃, 1000W/㎡, SMQ.
- The data is calculated when the Solar Panel has fully charged its onboard battery, and powers a fully-charged EB8 Outdoor Pan & Tilt Battery Camera under the condition that the EB8 is set on the always-recording mode. For different camera usage or other battery camera models, the estimate hours of power use may vary.
Frequently Asked Questions (FAQ)
Shipping & Delivery
- All orders are shipped from our warehouse in Sydney, Australia.
- Orders are dispatched within 2 working days.
- We use our trusted shipping partners to deliver your orders across Australia.
- Tracking numbers are issued once the order has been dispatched.
Exchange & Returns
- We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- To start a return, you can contact us at info@ezviz.com.au.
- If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can find our full refund and exchange policy here.
Warranty
- All products come with a 2-year warranty period.
- Please contact us here for any warranty enquiries.
Payment Methods
We accept the following payment methods:
* American Express
* Apple Pay
* Google Pay
* Mastercard
* Shop
* UnionPay
* VISA
* Bank Deposit (please note that orders will only be shipped out once full payment is received when using this option.)
More Questions?
Contact Us