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Warranty Period

Our Company provides warranty service and official customer support, which only apply to Ezviz authorized products purchased from our official website. For purchases made through other resellers or distributors, please contact them directly for after-sales service.

We provide 2 years’ limited warranty for new Products (IP Camera/NVR System/Alarm System/Intercom System) purchased from our official website.

Replacement Unit: Warranty continues from the original date of purchase and will be extended for the number of whole days that the product has been out of the buyer’s hands for warranty repairs.

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