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Warranty Forfeiture

Warranty is void in the following situations:

  • Products are marked as “sample” or “Not for Sale”, or sold “AS IS” or sent to you as “prototype”;
  • Products are purchased from unauthorized distributors or resellers;
  • Trade-marks, serial tags, product stickers have been removed, altered or tampered with;
  • Products are dismantled, mishandled, improperly used or defaced;
  • Abuse firmware upgrade without the authorized technician’s guidance;
  • Damage has resulted from accident, dismantling, abuse, or service or modification by someone other than the appointed vendor, souse, fission or the spare part has been over the period of warranty;
  • Products are damaged due to improper working environment or operation, such as improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, using wrong power adapter, etc;
  • Products are damaged due to the violation of direction on safe battery handling and usage;
  • Warranty is for the original purchaser only and is not transferable.
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